Doctors of Coburg North

Clinic

Making an appointment

Appointments are preferred but not essential and each appointment is for one patient only.

Please let the receptionist know if you would like to book a long appointment or if you need to book for additional family members. Sometimes delays can occur due to emergencies and other circumstances beyond our control but we do our best to minimize your waiting time.

If you are unable to attend your appointment, please phone the clinic to cancel so that we can offer that appointment time to another patient.

Home visits

Please call 9354-7050, if you may require a home visit

 

After hours care

For after-hours home visits, please call ALMS on Ph: 132660; please notify operator that you are a patient of Doctors of Coburg North. If you have a valid Medicare card, you will be bulk billed.

Telephoning your doctor

Doctors in this practice may be contacted by phone during normal surgery hours. If the doctor is with a patient, a message will be taken and your call returned as soon as possible. If your call is urgent, you will always be put straight through to the doctor.

Prescription

Prescriptions may be written during a consultation. If you need repeat prescriptions, we ask that you make an appointment to see one of our doctors, where the condition for which the prescriptions are written can be checked.

Referrals

Referrals to a specialist may be made during the consultation. Standard referrals are valid for one year so please ensure you book an appointment before your referral runs out.

Reminder system

Our practice is committed to preventative care. You will receive reminder notices for health care services appropriate to your care. If you do not want this service please let the doctor know.

IMPORTANT CHANGES TO BILLING POLICY21/03/2022

Dear Valued Patients,

It is with regret that we wish to inform you that current Medicare rebates no longer cover the increasing costs associated with providing you with high quality medical care and as a result we have had to review our billing policy. we are introducing MIXED BILLING for consultations for all doctors at the practice, 7 days a week.

This will be effective from (Tuesday) 19th April 2022.

Only eligible patients will be bulk billed for Medicare Rebateable Services. These patients include;

  • Children under 16 years,
  • Vaccinations - COVID, Influenza and kids vaccination
  • Health Care Card and Pension card holders and DVA card holders
  • Aboriginal and Torres Strait Islander patients.
  • Appointments made for follow up of investigation medical results

Fees will also apply to telehealth appointments as well.

Patients who do not fall into one of these categories will be charged a private fee

Thank you for your understanding and continued support.
Doctors of Coburg North